Columbus
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Customer Service Representative
Description
About Logll
Established in 2016, Logll is a leading marketing and events agency based in the U.S. We pride ourselves on our innovative strategies and dedication to delivering measurable results. Our mission revolves around enhancing brand visibility and engagement through comprehensive marketing solutions tailored to meet the unique challenges of our clients.
Position Overview
We are seeking a professional and customer-focused Customer Service Representative to support client relationships, ensure service excellence, and assist with day-to-day communications between clients and internal teams.
Key Responsibilities
- Serve as the primary point of contact for client inquiries and support needs
- Maintain strong client relationships through professional communication
- Assist clients with service updates, campaign progress, and account information
- Coordinate with internal marketing and operations teams to ensure client satisfaction
- Schedule appointments, meetings, and follow-up communications
- Track customer interactions and maintain accurate account records
- Resolve client concerns efficiently and escalate issues when necessary
Minimum requirements
Qualifications
- High school diploma or equivalent required; associate or bachelor’s degree preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite
- Ability to work effectively in a team-oriented environment
- Professional demeanor and problem-solving mindset
Compensation & Benefits
- Salary Range: $40,000 – $52,000 per year (depending on experience)
- Performance-based growth opportunities
- Health, dental, and vision insurance
- Paid time off and holidays
- Paid training programs
- Career advancement opportunities
- Supportive and professional workplace culture
